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Resident Satisfaction Survey
We want to hear your comments! Please submit to be eligible for a Monthly Giveaway.
Your Name*
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Unit Number*
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Apartment Community
Hickory Manor Apartments
Peppertree Apartments
The Preserve at Spring Creek Apartments
Alpine Villas Apartments
Waterford Place Apartments
Whittle Springs Apartments
Nottingham North Apartments
The Arbors at Signal Mountain Apartments
Bell Hollow Apartments
Continental Apartments
Forest View Apartments
Creekside at Murray Park Apartments
Rivermont Apartments
Technician Name
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1) Was the office staff courteous and accurate in taking information?
Yes
No
2) Is this was an emergency, did the maintenance technician respond within an hour?
Yes
No
3) If this was not an emergency, did the technician respond within 24 hours?
Yes
No
4) Did the technician knock and give you an appropriate time to answer?
Yes
No
5) Did the technician identify him/herself and explain why he/she was there?
Yes
No
6) Did he/she have a neat appearance, polite demeanor and an I.D. badge?
Yes
No
7) Did he/she ask if there was anything else needed in the apartment?
Yes
No
8) Did he/she make sure the problem had been fixed before leaving?
Yes
No
9) Did he/she leave the work area in your home in a satisfactory condition?
Yes
No
10) Were you told or was a written notice left to let you know that the job was completed or a time frame to expect completion?
Yes
No
Additional Comments